You were happy to have the roof done a few years ago and you were delighted when the roofer told you he saved you money. Except that now your gyproc is showing signs of water damage, and the last roof lasted 15 years without any leaks in that location. What should you do?
The quick answer is:
- Diagnose the problem
- Identify the probable cause
- Assemble your evidence
- Notify the party responsible in writing
- Give adequate time for the party responsible to respond and correct
- If no acceptable solution is reached, escalate
The long form of the answer follows below. (Disclaimer: I am not giving legal advice in this post. The following discussion is only one of the ways such issues can be resolved, and there may be other mechanisms available to you that are not covered in this post).